Property Management
2026
From the first visit to the monthly statement.
We walk through the property, check what it needs, and tell you honestly what it can earn.
Zoning, body corporate rules and insurance are checked before anything goes live.
We write the listing, brief the photographer and set the house rules. The listing is created in your own Airbnb account.
A clear list of what the property needs so guests are comfortable: bedding, kitchen, Wi-Fi, safety items.
Nightly rates are reviewed against similar listings and local events, and we show you the numbers behind them.
We check every booking request against your house rules, answer questions and send check-in details.
We schedule cleaning and laundry between stays and check the result with photos.
If something breaks or goes missing, we photograph it, tell you the same day and handle the claim process.
We arrange the work, get more than one quote on bigger jobs and never go over your approval limit.
One statement with every booking and every cost listed, and the invoices attached. Easy to hand to your accountant.
We read what owners say about their property managers, then built Plugg to avoid it.
One percentage, agreed in writing. Cleaning, laundry and repairs are passed on at cost, with the invoice attached. No setup fee, no admin fee.
Your listing stays in your Airbnb account. Reviews, ratings and Superhost status stay yours, and you can leave with 30 days' written notice and take all of it with you.
Owner messages get a reply within one working day. You get an itemised statement every month.
Because the listing is in your account, you can see every booking and payout yourself, any time.
We decline booking requests that do not fit your house rules, and we tell you the same day if something goes wrong.
A checklist and photos after every turnover, so problems are caught before the next guest arrives.
We check zoning, body corporate rules and insurance up front, and keep you informed on the City's new short-term letting rules.
You set an approval limit. Anything above it waits for your yes.
Ask us these too.
You should know the cost before you speak to anyone.
Everything on the services page: listing, pricing, guest messages, cleaning coordination, maintenance coordination and your monthly statement.
No setup fee, no admin fee, no markup on cleaners or repairs.
Cleaning, laundry, supplies, repairs and photography. You see each invoice on your statement.
Cape Town managers with published rates charge between 14% and 20% of booking revenue for full service, and about 10% for online-only management.
| Payout from bookingsAll bookings this month, after platform fees | |
| Cleaning and laundryAt cost, invoices attached | −R2,400 |
| SuppliesAt cost, receipts attached | −R350 |
| MaintenanceAt cost, invoice attached | −R650 |
| Plugg fee | |
| Left for you |
What the City has proposed, what it could mean for your property, and the dates to know.
This is a draft by-law and it may change. This page is a plain summary, not legal or tax advice. Last checked 28 September 2026.
Every property listed on Airbnb, Booking.com and similar platforms must register with the City and show its registration number on the listing. The City also wants availability data.
A property available for short-term letting for more than half the year (183 nights or more) is rated as commercial accommodation, at hotel and guesthouse rates instead of residential rates.
Availability counts, not only bookings. A night you list as open counts even if nobody books it.
The City's own calculator gave a monthly rates bill of R1,274 for an inner-city residential property valued at R2.8 million, and R3,945 for the same property rated commercial. Your bill depends on your property's valuation. Example reported by GroundUp on 28 September 2026.
The City's latest rates policy was adopted, with these definitions in it.
Public comment on the draft by-law closes.
Changes to a property's rating category are due to take effect, based on data from the registration system.
Some areas allow short-term letting outright. Others need consent from the City.
Sectional title schemes can ban short-term letting or set their own limits.
Many home policies do not cover paying guests. Check yours before the first booking.
Sources: GroundUp, 28 September 2026. Comment on the draft by-law (City of Cape Town).
A simple process, so you always know what happens next.
Send us the area, the size and how it is used today.
We check the property, the rules that apply to it, and what it could realistically earn.
The fee, the notice period, your repair approval limit and who owns the listing (you) are all written down.
The listing sits in your Airbnb account and you add us as co-host. We guide you through it and write the listing.
We run the stays. You see every booking and get a monthly statement.
Small, local and direct.
Plugg Property Management is a Cape Town company founded by Lukhanyo.
We manage short-stay properties for owners who want them looked after properly, without spending their own weekends on cleaning, messages and repairs.
We are starting small on purpose. Each property gets real attention, and every owner has one direct contact.
Apartments and homes close to the beach, the city and the mountain.
Family homes and cottages near schools, wine routes and the peninsula.
Well-connected properties for business travellers, families and longer stays.
We look at these case by case. Ask us.
Tell us where it is and what you would like. We will reply to arrange a visit.